Frequently Asked Questions
We got you covered for all your questions!
Visit our dedicated page to get your queries and questions addressed with detailed information.
Frequently Asked Questions
We got you covered for all your questions!
Visit our dedicated page to get your queries and questions addressed with detailed information.
How does RotaWiz help in shift management?
With the help of RotaWiz users can assign shifts, raise inquiries for the shift, cancel the shifts, track the progress of the shifts, and keep a record of all the booked, canceled, pending, and completed shifts.
Can I collaborate with my team using NDIS provider software?
Yes, NDIS provider software facilitates collaboration among team members with effective shift management with its online platform.
Does RotaWiz provide staff and carer profiles?
Yes, with RotaWiz you can access the profile of carer and staff.
Is shift management and care plan management available with the Start-up plan?
To make care and support providing service better RotaWiz users can do shift management, and care plan management with the free forever Start-up plan.
Is it possible to manage the unavailability with the RotaWiz?
Yes, you can manage your unavailability using the RotaWiz. Also, you can manage your shifts and keep a record of your shifts in RotaWiz.
Can the carer access the medical history and likes-dislikes of the client?
Yes, carers can access the medical history, likes-dislikes of the client, personal information, budget of the client, and other required information to provide better support service and care to the clients.
Can I track the clock-in and clock-out of the carer?
Yes, you can track and keep a record of clock-in and clock-out done by the carer for his/her shift.
Does RotaWiz provide a shift and task-tracking feature?
RotaWiz provides a shift and task tracking feature in the software to track and check the status of the shift and tasks assigned.
Can RotaWiz help support providers with better shift and staff management?
For sure, RotaWiz enhances collaboration, coordination, and communication between carers and support providers for better care delivery and productivity.
For how many days can users use RotaWiz for free?
Users can access and use the RotaWiz with the Startup plan without any time limit. It’s a free forever plan for up to 5 users.
How many users can be included in the basic plan?
There is no limit to the number of users. Subscribers need to pay 4.99$ per month per user.
Which plan is most suitable for multiple users?
Though RotaWiz’s Startup plan allows up to 5 users free of cost. If you have more than 5 users opt for the Basic plan which will cost you 4.99 $ per user per month.
Will users get access to RotaWiz’s mobile app with the Startup plan?
Yes, users subscribing to the Startup Plan can have access to RotaWiz’s mobile app, we are offering mobile app accessibility to every user irrespective of which plan they are subscribing to. RotaWiz is available both on iOS and Android. Android users can download it from the Google Play store while iOS users can download it from App Store.
Can I change or unsubscribe from the plan after purchase?
Yes, you can change or unsubscribe from the plan after purchase at your will.
If I subscribe to the Basic or Advance plan from the Startup Plan, will I be able to add current users to the new plan?
Yes, all the users of the Startup Plan will be included in the basic or advanced plan if you switch your plan from the Startup Plan.
Do I need to add my bank details or credit card details for the Startup Plans?
There is no need to add your bank or credit card details for the startup plan, as this plan is free for users.
Can I switch my plans if needed?
Yes, you can easily switch your plan if needed. Contact us to know more about it.
Is care plan management available with the Start-up plan?
Care plan management is available to users having subscriptions to the advanced plan.
Is availability, state-wise calendar, and document management available with all plans?
Users can get access to document management, and availability management with all the plans. At the same time, state-wise calendars can only be accessed by the users having subscriptions to the advance plan.
Can I report any incident with RotaWiz?
Yes, RotaWiz allows you to report any incident that occurs during your shift. You can attach the police report, witness information, and incident on the RotaWiz.
Can I book a demo before I start using RotaWiz?
Yes, you can book a free demo with our experts who can guide you through RotaWiz features and functionalities.
How does the RotaWiz handle billing and invoicing?
The RotaWiz automates billing processes, generating invoices based on services provided, NDIS pricing rules, and client plans. Some also offer direct NDIS claims submission.
How RotaWiz help in easy billing and invoicing?
Users can track the number of shifts completed, keep the billing record, and manage the expenses with the RotaWiz which helps in easy billing and invoicing. Also, RotaWiz NDIS compliant price book to the users making invoicing and budget management better and easier.
Is the invoicing feature included in the startup plan?
Yes, users can create the invoice, track the budget and expenses, and keep the client billing record with the startup plan as well as the basic plan.
- Shift & Staff Management
- Plans & Pricing
- Features & Accessibility
- Support & Demo
- Billing & Invoicing
How does RotaWiz help in shift management?
With the help of RotaWiz users can assign shifts, raise inquiries for the shift, cancel the shifts, track the progress of the shifts, and keep a record of all the booked, canceled, pending, and completed shifts.
Can I collaborate with my team using NDIS provider software?
Yes, NDIS provider software facilitates collaboration among team members with effective shift management with its online platform.
Does RotaWiz provide staff and carer profiles?
Yes, with RotaWiz you can access the profile of carer and staff.
Is shift management and care plan management available with The Startup Plan?
To make care and support providing service better RotaWiz users can do shift management, and care plan management with the free forever The Startup Plan.
Is it possible to manage the unavailability with the RotaWiz?
Yes, you can manage your unavailability using the RotaWiz. Also, you can manage your shifts and keep a record of your shifts in RotaWiz.
Can the carer access the medical history and likes-dislikes of the client?
Yes, carers can access the medical history, likes-dislikes of the client, personal information, budget of the client, and other required information to provide better support service and care to the clients.
Can I track the clock-in and clock-out of the carer?
Yes, you can track and keep a record of clock-in and clock-out done by the carer for his/her shift.
Does RotaWiz provide a shift and task-tracking feature?
RotaWiz provides a shift and task tracking feature in the software to track and check the status of the shift and tasks assigned.
Can RotaWiz help support providers with better shift and staff management?
For sure, RotaWiz enhances collaboration, coordination, and communication between carers and support providers for better care delivery and productivity.
For how many days can users use RotaWiz for free?
Users can access and use the RotaWiz with The Startup Plan without any time limit. It’s a free forever plan for up to 5 users.
How many users can be included in the basic plan?
There is no limit to the number of users. Subscribers need to pay 4.99$ per month per user.
Which plan is most suitable for multiple users?
Though RotaWiz’s The Startup Plan allows up to 5 users free of cost. If you have more than 5 users opt for the Basic plan which will cost you 4.99 $ per user per month.
Will users get access to RotaWiz’s mobile app with The Startup Plan?
Yes, users subscribing to The Startup Plan can have access to RotaWiz’s mobile app, we are offering mobile app accessibility to every user irrespective of which plan they are subscribing to. RotaWiz is available both on iOS and Android. Android users can download it from the Google Play store while iOS users can download it from App Store.
Can I change or unsubscribe from the plan after purchase?
Yes, you can change or unsubscribe from the plan after purchase at your will.
If I subscribe to the Basic or Advance plan from The Startup Plan, will I be able to add current users to the new plan?
Yes, all the users of The Startup Plan will be included in the basic or advanced plan if you switch your plan from The Startup Plan.
Do I need to add my bank details or credit card details for The Startup Plans?
There is no need to add your bank or credit card details for The Startup Plan, as this plan is free for users.
Can I switch my plans if needed?
Yes, you can easily switch your plan if needed. Contact us to know more about it.
Is care plan management available with The Startup Plan?
Care plan management is available to users having subscriptions to the advanced plan.
Is availability, state-wise calendar, and document management available with all plans?
Users can get access to document management, and availability management with all the plans. At the same time, state-wise calendars can only be accessed by the users having subscriptions to the advance plan.
Can I report any incident with RotaWiz?
Yes, RotaWiz allows you to report any incident that occurs during your shift. You can attach the police report, witness information, and incident on the RotaWiz.
Can I book a demo before I start using RotaWiz?
Yes, you can book a free demo with our experts who can guide you through RotaWiz features and functionalities.
How does the RotaWiz handle billing and invoicing?
The RotaWiz automates billing processes, generating invoices based on services provided, NDIS pricing rules, and client plans. Some also offer direct NDIS claims submission.
How RotaWiz help in easy billing and invoicing?
Users can track the number of shifts completed, keep the billing record, and manage the expenses with the RotaWiz which helps in easy billing and invoicing. Also, RotaWiz NDIS compliant price book to the users making invoicing and budget management better and easier.
Is the invoicing feature included in The Startup Plan?
Yes, users can create the invoice, track the budget and expenses, and keep the client billing record with The Startup Plan as well as the basic plan.
